DOCUMENTATION / TROUBLESHOOTING

Troubleshooting

Technical Solutions & Debugging

Technical Debugging

WhatsApp/Telegram Notification Issues

If notifications are not coming through, ensure the client server allows the exec() function and has curl installed. The emergency notification path runs as a background process.

File Restore Failed

Make sure the ZipArchive extension is enabled in your PHP server. Without it, the quarantine system cannot compress backups of infected files.

Agent Blacklisting Itself

If you run your own DDoS test and get blocked, open the anvus_agent/firewall.json folder via File Manager and remove your IP from the array list.

Permissions: The anvus_agent/logs/ folder must have write permission (CHMOD 755/777) so that flood cache files can be created.